TERMS AND CONDITIONS

1. General Conditions

1.1. The company Sea Roots, headquartered in _________, legal entity no. ______, which is also its registration number at the Commercial Registry Office of Ponta Delgada, with a share capital of X €, is responsible for the website www.searoots.pt (hereinafter referred to as the ‘website’).

1.2. By using the service provided by Sea Roots on this website, the user agrees to accept and act in accordance with the Terms and Conditions of Use described herein, as well as any future modifications thereto.

1.3 In the terms and conditions mentioned herein, whenever the terms ‘we’ or ‘our’ are used, we refer to Sea Roots or www.searoots.pt. Whenever we use “you” or ‘your’, we refer to any person who uses www.searoots.pt.

1.4. By accessing and using this website, you are subject to the following Terms and Conditions, as well as our Privacy Policy. By browsing the website, you agree to comply with these Terms and Conditions and Privacy Policy. If you do not agree with their content, you are not permitted to access and use the website, and you must terminate your access and/or use immediately.

1.5. The customer should carefully read the Terms and Conditions each time they access the website.

1.6. If you breach any of the terms contained herein, your right to access and use this website will be terminated immediately.

1.7. The content of this website is protected by copyright and is the property of Sea Roots. It may not be used in any way without our consent.

2. Budget

2.1. Any quote sent is valid for 30 days from the date of dispatch and may be subject to review after this period.

2.2. In the event of any error in the quote sent, Sea Roots reserves the right to rectify it during its period of validity (30 days).

2.3. Any changes requested by the customer, services or expenses not specified in the initial quote will incur an additional cost.

3. Copyright, Ownership and Copyright

3.1. All content on this website, including text, design, illustrations, logos, video, audio, photographs and other elements, is protected by law under the Copyright and Related Rights Code. It is not permitted to display, reproduce, distribute, modify, transmit or use the content in any way, for any public or commercial purpose, without our prior and express written consent.

3.2. The contents of this website are protected by Copyright and Related Rights, Industrial Property Rights, the Computer Crime Act and are the property of Sea Roots.

3.3. Copyright on the Work shall only be owned by the client once it has been finalised, approved and paid for in full.

3.4. We reserve the right not to provide the customer with editable files, fonts, or other tools and software necessary for the production of the work.

3.5. Sea Roots reserves the right to take legal action against the authors of any unauthorised copying, reproduction, dissemination or commercial exploitation of texts, designs, illustrations, logos, video, audio, photographs and other elements that have not been transferred to the customer.

3.6. The customer is responsible for ensuring that the materials provided by them for the execution of the work do not infringe any third-party copyright or industrial property rights and for any damages caused to Sea Roots by the improper use thereof.

4. Online Dispute Resolution

The European Union has created a website to help consumers submit complaints about any disputes they may be involved in. In this context, Sea Roots provides all the information you need to exercise your right to complain to an official, third-party entity that is impartial to the process (a ‘dispute resolution entity’) that will help you resolve the dispute in question.

Therefore, if you are dissatisfied with the purchase of a good or service on our website, or with the solution we have presented to resolve the situation, you can access this official website https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PT and submit your complaint.

4.1. What is alternative dispute resolution?

Alternative dispute resolution is the option available to all consumers to seek assistance from official bodies to help them resolve or provide guidance on a dispute before taking legal action in the courts.

As a general rule, the procedure is as follows: the customer asks an impartial third party to act as an intermediary between themselves and the trader who is the subject of their complaint. The intermediary may suggest a solution to their complaint, impose a solution on both parties, or bring the parties together to find a solution.

You may be familiar with the concept of alternative dispute resolution under other names: “mediation”, “conciliation”, “arbitration” or “competent commission in consumer disputes”.

Alternative dispute resolution is generally less expensive, less formal and faster than court proceedings.

Suggestions for Alternative Dispute Resolution Entities:

CNIACC – National Centre for Information and Arbitration of Consumer Disputes

http://www.arbitragemdeconsumo.org/

Lisbon Consumer Conflict Arbitration Centre

http://www.centroarbitragemlisboa.pt/

Vale do Ave Consumer Conflict Arbitration Centre/Arbitration Court

http://www.triave.pt/

CIAB – Centre for Consumer Information, Mediation and Arbitration (Consumer Arbitration Court)

http://www.ciab.pt/pt/

CIMPAS – Centre for Information, Mediation and Insurance Ombudsman

https://www.cimpas.pt

5. Permitted Use/Prohibited Activities

Access to and use of this website is permitted only for personal and non-commercial purposes, i.e. the site may only be accessed and used by private individuals or by a company wishing to purchase our services/products or a company representing them.

Any activities that we deem inappropriate and/or that may be illegal under the laws applicable to this website are prohibited, including, but not limited to:

5.1. Hurting, abusing, defaming, threatening or harassing another person or company, or in a manner that invades the privacy of others, or that is obscene, offensive, hateful, indecent, inappropriate, objectionable, unacceptable, discriminatory or harmful.

5.2. Actions that may constitute a violation of privacy, such as sending private information to this website without the consent of the person concerned or any other legal rights of individuals.

5.3. Upload files to this site that contain viruses that may damage Sea Roots’ property or the property of individuals, or modify or reverse engineer any part of the website.

5.4. Use any type of automated computer code, process, programme, robot, internet crawler, spider, data processor, drag or screen scraping alternatives to computer codes, processes, programmes or systems.

5.5. It is expressly prohibited to use the website for illegal purposes or any other purposes that may be considered unworthy of our image. Usurpation, counterfeiting, exploitation of usurped or counterfeit content, illegitimate identification, and unfair competition are punishable by law.

6. Contents and Warranties

6.1. The information contained on this website has been included in good faith and is for general information purposes only. Its use is at the user’s sole risk.

6.2. This website and its contents are provided without warranties of any kind, meaning that no guarantee is given that access to this website will be uninterrupted or error-free, free from viruses or other harmful material, or that the information contained on this website is complete, accurate or timely.

6.3. Sea Roots reserves the right to make changes and corrections, suspend or terminate the website when deemed appropriate and without prior notice.

6.4. Sea Roots does not pre-screen or monitor content transmitted to this website by third parties and is not responsible for screening or monitoring any such content.

6.5. If notified, Sea Roots may investigate an allegation that content transmitted to this website is violating the Terms and Conditions and may determine whether to have the information removed from this site.

6.6. Sea Roots assumes no responsibility or liability for any action or content transmitted by or between the user or any third parties within or outside this website.

7. Responsibility, Use, and Risk

7.1. The manner in which you utilise this website and its contents is solely your responsibility and risk.

7.2. Sea Roots and all its legal representatives, directors, employees and agents, as well as any other party involved in the creation, production, maintenance or implementation of this website, shall not be liable to any user of the website for any possible damage, loss or injury (including any loss of profit and moral damages, indirect, incidental or consequential loss) arising from the correct or incorrect use of this site and its content, access to the user’s computer or computer system by third parties, viruses, etc.

This Site contains links to third-party websites. These links are provided solely for the convenience and accessibility of the user. We do not endorse the content of any of these third-party websites and are not responsible for the content of any of these websites. Accessing and visiting any of these third-party websites is entirely at the user’s own risk.

8. Jurisdiction and Applicable Law

Sea Roots and the user of this website accept, without reservation, that any dispute or litigation arising from the use of this website shall be governed by Portuguese law.

Last updated on: 11/03/2021